Large portions of Sub-Saharan Africa’s population lack connectivity to the electric grid. Furthermore, businesses and consumers with connectivity to the grid continue to face constant power outages that affect their livelihoods.
Businesses across the region tend to rely on expensive and polluting diesel generators to fulfil their energy needs. It is estimated that over 50 million back-up generators are in use in Sub-Saharan Africa, by businesses alone.
Daystar Power is a Nigerian company that offers hybrid solar power solutions to address these energy challenges in the region. Through reliable, decentralised energy, Daystar Power unlocks the following benefits:
Reducing the cost of energy
Providing a stable power supply
Reducing pollution
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What does Daystar Power do?
Daystar Power operates 200+ renewable energy systems across 4 countries in West Africa. This large portfolio of systems caters to both households and businesses and provides clean, reliable and affordable power.
With an average uptime of 99.9%, Daystar Power ensures that all its customers get continous access to energy. Their services enable banking, retail, agricultural, logistical and other small & large industries to operate efficiently.
Comprehensive Solar Services offered by Daystar Power
Auditing
Proposal
Installation
Operations
Business models
Daystar Power provides clean and reliable power – all the while lowering customers’ energy bills. Moreover, the systems are financed by Daystar, requiring zero up-front capital expenditure by customers. These benefits are achieved by introducing solar power, sometimes together with additional technologies such as battery back-up.
Common operational challenges Daystar Power faces
Technical Challenges
Visibility at scale
With each new system deployed, the multiplicity of vendors and technologies made system management more complex
Bringing all assets online
Key system components like diesel generators, fuel tanks,
and hybrid controllers were not being monitored
Every minute matters
Stringent service level agreements (SLAs) with end-clients
led to the need to ensure 99.9% system uptime
Commercial Challenges
High logistical costs
Monitoring the fuel level across generators in their portfolio
entailed high procurement and logistical costs
Moving beyond spreadsheets
The management of SLAs traditionally involved a lengthy process
that included manual gathering and processing of data in Microsoft Excel
Lack of a single source of truth
Commercial end-users increasingly desired insights into
the energy generation for their own peace of mind.
An illustration of the complexity involved in system operations
and management of Daystar Power’s renewable energy systems
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How does AMMP help Daystar Power?
AMMP is a remote monitoring and management platform for energy companies. AMMP offers real-time, actionable insights into portfolios of renewable/hybrid energy systems, allowing companies to reduce operational and maintenance costs.
AMMP enabling streamlined monitoring and management for all assets and stakeholders
Bringing all operational data together
Challenge:
Daystar Power operates a large portfolio of systems of a wide
variety of technologies (PV, batteries, gensets, smart meters,
hybrid controllers, sensors), vendors (SMA, Victron, Fronius,
Schneider, DSE, SDMO), sizes (3kW - 3MW) and topologies
(on-grid vs. off-grid).
Before using AMMP, Daystar Power was using many vendor portals
to access some of the system data for their operations, while for
some devices there was no monitoring ability at all. This setup
increased in complexity with every new system deployed and
soon became unmanageable.
Solution:
AMMP brought the data from all systems together into a single
platform from which Daystar Power is able to manage their whole
portfolio, independent of vendor, technology and system type.
Helping deliver 99.9% system uptime
Challenge:
Every minute of downtime is penalized due to stringent SLAs
stipulating 99.9% uptime promise to end-clients.
Solution:
AMMP allows Daystar Power to define their own alarms across their
whole portfolio and hence immediately notify the right people through
the right channel in case there are any issues with a system.
Enhancing PV performance
Challenge:
Low PV performance equals a cost factor for Daystar Power. In order
to ensure high PV performance, the engineering team needs to
compare solar irradiation data with actual consumption. This is not
possible without irradiation monitoring and reliable consumption
readings.
Solution:
AMMP integrates with irradiation sensors and calculates the performance for Daystar Power in order to identify
underperforming systems.
Streamlining procurement and logistics
Challenge:
Every week a local technician had to take a picture of the fuel
tank level to inform Daystar Power about sites needing a refill over
the weekend. This led to high procurement and logistic costs.
Solution:
AMMP provides fuel level monitoring for the Daystar Power sites
that are using Diesel Generators. With the integrated fuel level
alerts, Daystar Power can plan refuelling logistics way ahead of any critical
levels, and will also get notified in case of rapid drops in fuel level
which indicate potential fuel theft.
Enabling new business models
Challenge:
Daystar Power manages a variety of different SLAs with their end
clients e.g. lease agreements with "time of use" restrictions and PPAs.
Daystar Power can charge their end-clients for power use outside of
agreed hours and requires reliable energy readings for administering
the PPAs. Before using AMMP, in order to manage these SLAs,
Daystar Power tried to gather the data across all the systems
manually and processed them in Microsoft Excel.
Solution:
AMMP provides all the relevant data (Power and Energy readings) in
one place, for easy access to enable the management of these SLAs.
The single source of truth
Challenge:
There were occasions where Daystar Power and their end-clients had diverging information about energy consumption and operation times, and such discrepancies were difficult to resolve.
Solution:
AMMP provides Daystar Power’s end-clients with direct access to
the platform, allowing them controlled access to data for their
specific systems, and hence acting as a single source of truth
between the parties.
Dashboards for end-clients
Challenge:
Daystar often gets the request from end-clients to provide a
customized dashboard to show to their stakeholders. For exmaple, a
bank would like to show their solar energy generation and CO2
reduction on a screen in their lobby.
Solution:
AMMP provides Daystar Power’s end-clients with beautiful
dashboards with Daystar Power and the end-client’s branding,
made specially to show to their stakeholders.
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Testimonials
A picture shared by Daystar Power showcasing their Network Operations Centre (NOC) in Lagos, Nigeria
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